EPS recruits the most efficient customer call centre personnel for customer service information centers, technical support hotlines and telemarketing units. Our comprehensive and innovative approach in assessing and retaining employees is built on best-practice processes. EPS' highly motivated and skilled employees provide 24 x 7 customer service, helpdesk and quality assurance services across industries in multiple languages. Our clientele, which includes major multi-national corporations, is testimony to our ability to service dynamic organizations with sophisticated and complex staffing requirements.

EPS helps clients optimize their workforce cost management. Our pool of highly-trained, experienced candidates can be contracted for short term projects, or to manage peripheral functions and activities.

All EPS candidates are carefully and rigorously interviewed to ensure the best match to clients' short- and long-term needs. Our aim is to help clients and candidates build long-term relationships by focusing on attitude, talent and potential. Comprehensive insight and detailed background searches are provided for executive placements.

Flexibility is the key to success in today's fast-paced, ever-changing business. EPS provides timely solutions to our client's short-term or variable staffing needs. In executing our clients' strategic human resource plans, EPS helps clients manage their costs.

EPS assumes ownership of the design and management of the recruitment process and the responsibility of results. We manage the entire recruiting/hiring process from job profiling through the onboarding of the new hire, including staff, technology, process and reporting. Improving our clients' time to hire, increase the quality of the candidate pool and reduce cost are our main objectives. Our RPO methodology combines talent acquisition strategies and a flexible service delivery model that enable clients to identify, attract and retain top talents. We provide a full-spectrum portfolio of coverage including Permanent, Contractual or Outsource placements.